Unless stated otherwise, all products are available for exchange only within 30 days of the original purchase date with a restocking fee of $5. We're happy to make suggestions or give advice prior to purchasing, to make sure that you're happy with your purchase, so don't be shy!
Most of our orders ship via UPS or FedEx Ground, and several expedited shipping methods are available. We are able to ship internationally---if your country of residence doesn't come up during checkout, contact email@example.com and we'll happily add a shipping option that works for you.
Orders typically ship within 1 business day for US orders, and within 2 business days for international orders due to additional processing. If you need an item by a particular date, make sure to check in with our customer service team at firstname.lastname@example.org to make sure that we can get it to you on time prior to placing your order.