Unless stated otherwise, all products are available for exchange only when requested within 7 days of receipt, and received at our warehouse within 30 days of receipt with a restocking fee of $5. We're happy to make suggestions or give advice prior to purchasing, to make sure that you're happy with your purchase, so don't be shy! Visit our Returns & Exchanges page to see the full policy.
Most of our orders ship via UPS or FedEx Ground, and several expedited shipping methods are available. We are able to ship internationally---if your country of residence doesn't come up during checkout, contact email@example.com and we'll happily add a shipping option that works for you.
Orders typically ship within 1 business day for US orders, and within 2 business days for international orders due to additional processing. If you need an item by a particular date, make sure to check in with our customer service team at firstname.lastname@example.org to make sure that we can get it to you on time prior to placing your order.